Know The Rules: Telemarketing Calls And How To Avoid Them

By  Ashka Patel

(Victor Valley)–It is understandable that in these tough times, companies must allocate telemarketers for marketing purposes. However, this practice can be time consuming, frustrating, and harmful to your personal and professional life. How many times is it that you hang up on an important phone call just to pick up a telemarketing call. Most of the times, these calls are being “outsourced’ and the employed telemarketers on the other line aren’t benefiting our local economy.

However, to avoid telemarketing the Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at their Website. You can register your home or mobile phone for free.

The National Do Not Call Registry applies to any plan, program, or campaign to sell goods or services through interstate phone calls. This includes telemarketers who solicit consumers, often on behalf of third party sellers. It also includes sellers who provide, offer to provide, or arrange to provide goods or services to consumers in exchange for payment.

The National Do Not Call Registry does not limit calls by political organizations, charities, debt collectors or telephone surveyors.

A telemarketer or seller may call a consumer with whom it has an established business relationship for up to 18 months after the consumer’s last purchase, delivery, or payment – even if the consumer’s number is on the National Do Not Call Registry. In addition, a company may call a consumer for up to three months after the consumer makes an inquiry or submits an application to the company. And if a consumer has given a company written permission, the company may call even if the consumer’s number is on the National Do Not Call Registry.

One caveat: if a consumer asks a company not to call, the company may not call, even if there is an established business relationship. Indeed, a company may not call a consumer – regardless of whether the consumer’s number is on the registry – if the consumer has asked to be put on the company’s own do not call list. You may also file a complaint if you received a call that used a recorded message instead of a live person (whether or not your number was on the Registry).

The registry was created to offer consumers a choice regarding telemarketing calls. The FTC’s decision to create the National Do Not Call Registry was the culmination of a comprehensive, three-year review of the Telemarketing Sales Rule (TSR), as well as the Commission’s extensive experience enforcing the TSR over seven years. The FTC held numerous workshops, meetings, and briefings to solicit feedback from interested parties and considered over 64,000 public comments, most of which favored creating the registry.

The National Do Not Call Registry is managed by the Federal Trade Commission (FTC), the nation’s consumer protection agency. Click here to view more information from the FTC on the National Do Not Call Registry and how to avoid telemarketing fraud.

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