(Victor Valley)–An estimated twenty million Americans are unaware of illegal and unauthorized mystery fees – called “cramming” – that show up on their monthly phone bill. The charges range from $1.99 to $19.99 and can appear on bills for your local and wireless telephone, long distance, beeper or pager services.
Were you “crammed”?
Ask yourself the following questions as you review your telephone bill:
Getting your money back:
Immediately call the company that charged you for calls you did not place, or services you did not authorize or use. Ask the company to explain the charges. Request an adjustment to your bill for any incorrect charges.
If the company refuses to remove the charges you can file a complaint:
Do not ignore small charges since crammers often try to go undetected by submitting $1.99 or $2.99 charges to tens of thousands of consumers.