Apple Valley Ranchos Water System Works Through the Holidays Delivering Safe, Reliable, High-Quality Water


By Staff Reports

(Apple Valley) — Apple Valley Ranchos today announced the water system serving more than 63,000 people in the Town of Apple Valley and parts of San Bernardino County, will not be closing or taking off for the holidays though the offices will be closed Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.

“As our customers celebrate this festive time of the year with friends and family, we want to assure everyone that the integrity and operation of the water system is being monitored to ensure it continues to deliver water to homes and businesses,” said Tony Penna, vice president and general manager, Apple Valley Ranchos. “We like to say the Ranchos water system never takes time off for the holidays or vacations because we know it is easy to take water service for granted since it is always there.”

With nearly 20,000 service connections, over 450 miles of pipes, 24 wells, 16 emergency generators, 11 storage tanks, 4 booster pump stations and 15 pressure zones, Apple Valley Ranchos ensures the quality and reliability of water service for homes, businesses and industry through its service area.

Apple Valley Ranchos provides emergency services and is on call 24 hours a day all year long. If you are reporting an emergency or water leak, for prompt service please call 760-247-6484 (7 days a week). Please call Ranchos immediately to report a water-related emergency like lack of water (other than for non-payment), low water pressure, discoloration, an unusual taste or odor or a leak affecting your home or neighborhood.

To ensure drinking water is there when it is needed for cooking, bathing and cleaning, customers throughout the High Desert are encouraged to take steps to winterize their homes’ water systems. While California doesn’t experience the extreme cold likes other parts of the nation, the water pipes inside and outside home are still vulnerable to freezing temperatures this time of year.

Anywhere cold air blows on a pipe, it creates the potential for freezing. A bathroom or laundry room located above or next to a garage can be particularly vulnerable, so keep the garage door closed to maintain maximum heat. If your bathroom pipes run along an outside exterior wall, try keeping the vanity door(s) open to allow heat inside. Finally, never turn off the heat when you leave home during the winter—set the temperature to at least 55 degrees Fahrenheit. For more tips on how to winterize your home go to (web site here).

“We want to continue to remind our customers that the state remains under mandatory water restrictions,” said Penna. “We also want to applaud our community’s effort to conserve water during this historic drought.” Apple Valley Ranchos Water has been ordered by the California Public Utilities

Commission to inform and educate its customers of the State Water Resources Control Board’s (Board) restrictions and potential penalties for violations of the Board’s regulations.

About Apple Valley Ranchos Water Company Apple Valley Ranchos Water Co. delivers reliable, quality water service to about 63,000 people, in the Town of Apple Valley and parts of San Bernardino County. Ranchos Water is a subsidiary of Park Water Co., based in Los Angeles County, which provides contracted and regulated water utility services. In addition to Ranchos Water, Park Water owns Mountain Water Co. serving Missoula, Montana. Park Water and its subsidiaries provide safe, reliable drinking water service to approximately 300,000 people.

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