Lovingood Seeks Public Comments on Frontier Service

 

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By Staff Reports

(Victor Valley)– San Bernardino County Board of Supervisors Vice Chairman Robert A. Lovingood has asked a Frontier Communications executive to explain the ongoing service problems and is inviting the public to offer comments in preparation for a hearing July 12.

“My constituents have been more than patient in dealing with problems with local phone, Internet and TV service,” Lovingood said. “This is also a public safety issue because these problems affect peoples’ connection to emergency services.”

Inconsistent service has been widespread following Frontier Communications’ April 1 acquisition of Verizon operations in California, Texas and Florida. Service outages are believed to have affected tens of thousands of California customers. Frontier has blamed the problems on corrupt data inherited from Verizon. Frontier previously said the company expected to resolve issues by May 29.

“We deserve answers, and we deserve results,” said Lovingood, who brought up the issue during County Board of Supervisors meetings in May and again June 28.

At Lovingood’s request, a Frontier representative is expected at the July 12 San Bernardino County Board of Supervisors meeting. The Supervisor is encouraging First District residents who are still having problems with their Frontier service to send a summary to Supervisor Robert Lovingood, 12474 Cottonwood Ave., Suite A, Victorville, CA 92395 or via email to SupervisorLovingood@SBCounty.gov.

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