Ride N Care Partners with St. Joseph Health to Ensure Patients Arrive Home Safely


By Staff Reports

(Victor Valley) – In its continuing effort to help the community far beyond the hospital walls, Irvine, Calif.-based St. Joseph Health is partnering with Ride N Care, Inc., a Santa Monica start-up for patient transportation. The intent is to improve every aspect of care delivery, including access to a safe ride home from the hospital or doctor’s office.

“Access to transportation is a critical determinant of good health,” says Annette Walker, president of strategy, Providence St. Joseph Health and chief executive for St. Joseph Health. “We are always exploring how we can improve every aspect of integrated health delivery, and our pilot with Ride N Care helps St. Joseph Health answer the patient transportation challenge.”

Different from other digital ride share services, Ride N Care is simple to operate, whether or not the user has a smart phone. Also, drivers are specially trained to assist with seniors and those recovering from a hospital stay. Transportation requests are simply completed either by speaking to an operator available 24/7 or through the digital interface that allows individuals and health care organizations to easily manage transportation type selection, pricing, scheduling, pick up and drop off, and payment processing.

“We are delighted to partner alongside St. Joseph Health to deliver improved patient outcomes with a simple, reliable, and essential transportation solution,” says Danilo Toskovic, Ride N Care’s co-founder and CEO. “Ride N Care’s health and wellness transportation service fits well with St. Joseph Health’s continuum of care and need to deliver personalized patient transportation in a simple, flexible, and cost-efficient program.”

With this new partnership, St. Joseph Health will pilot Ride N Care at St. Joseph Hospital in Orange, Calif. and St. Mary Medical Center in Apple Valley, Calif. Case managers will use the Ride N Care transportation platform to price, coordinate and schedule rides for inpatient discharge and outpatient post-procedure transportation on a 24/7 basis.

Patient eligibility for the pilot will be determined by St. Joseph Health caregivers. Ride N Care will also be available on a direct-pay basis to all other individuals at the two hospitals. The pilot is slated to begin in late May 2017.

About Ride N Care, Inc.

Ride N Care was founded in 2015 by an experienced patient transportation technician as a solution to one of the biggest obstacles to improving health and wellness outcomes for all Americans — access to safe, reliable, and cost-effective transportation. Whether it’s aging-in-place seniors, hospital or outpatient procedure discharge patients, patients needing follow-up care, clinical trial subjects, chemotherapy or dialysis patients, and others with mobility limitations, Ride N Care’s solution makes it easy to solve the transportation puzzle and improve health and wellness outcomes. Every transport request can be completed easily and securely by calling toll-free: +1 (800) 507-0672, or at www.ridencare.com.

About St. Joseph Health

A part of Providence St. Joseph Health, St. Joseph Health (SJH) is a not-for-profit, integrated health care delivery system that includes 16 hospitals, physician organizations, home health agencies, hospice care, outpatient services and community outreach services. Founded by the Sisters of St. Joseph of Orange, SJH remains rooted to the sisters’ traditions of assessing a community’s needs and adapting strategies to meet those needs. Today, SJH continues its work in the tradition of the sisters through its wide networks of outstanding services.

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