Veterans Can Now Access Patient Billing Statements Online

By Staff Reports

(Victor Valley)– Do you want to save time when interacting with VA? Now, you can. AccessVA is a convenient new service allowing Veterans to access their patient billing statements online.

The new feature is for Veterans who receive care at a VA health care facility for non service-connected conditions and who therefore may owe a VA copayment (Veterans are not billed for service-connected care).

To access the patient statement online, Veterans can go to AccessVA and click on Veteran Patient Statement. Then, sign in with a DS Logon, ID.me, or MyHealtheVet (MVH) Premium.

From there, Veterans can view, download, and print their patient billing statement. If a Veteran has any patient billing statements available, they will be able to review and print their statement, identified by the VA medical facility location. If multiple statements are available for viewing, there is a drop-down option on the display for selecting the desired statement.

Managing your care

This advancement will help Veterans to more efficiently manage their health care, and it shows how VA continues to leverage technology to help Veterans have greater access to their patient information. Although patient billing statements are available online for six months, VA will continue to mail paper statements.

For questions regarding information displayed on patient statements, please call the Health Resource Center (HRC) at 866-400-1238. The HRC is available Monday through Friday from 8 a.m. until 8 p.m. (ET).

Report originally posted on U.S. Department of Veterans Affairs

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