City Hall to Reopen with Limited Public Access: May 26

By Staff Reports

(Victor Valley)– Following revisions to the Stay At Home Order permitting offices to reopen, the City of Victorville has announced plans to reopen Victorville City Hall on May 26 to limited public access and with safety protocols in place to reduce risk to community members and City employees.

Walk-in access will be available to the City’s customer service counters for water, trash and animal licensing-related business. Access to all other City departments will be by appointment only. Appointments can be scheduled online at or by calling (760) 955-5000 starting May 26.

“The City of Victorville is committed to providing the highest level of service to our community,” said Victorville Mayor, Gloria Garcia. “We have relied heavily on technology and the ingenuity of our staff to continue our customer service throughout the COVID-19 health crisis; but now with necessary safety protocols in place, we look forward to providing in-person services again.”

As a precautionary measure, visitors to Victorville City Hall will be required to wear a face covering and participate in a health screening to include a temperature reading before entering the building. Entry will be permitted at the front of the building near the customer service counters only.

The number of visitors inside City Hall will be limited to enable social distancing. For this reason, visitors should expect to cue in line while awaiting their turn to enter the building. Markers indicating six-foot distancing have been placed on sidewalks near the entrance to aid with social distancing. Plexiglass partitions have been installed at all customer service counters to provide added protections for community members and City employees.
Hand sanitizing stations will be available, and all visitors are encouraged to practice social distancing and public health hygiene to include frequent hand washing.

Victorville City Hall has been closed to public access since March 16.
Additional information about the City of Victorville’s response to COVID-19, its operational changes and helpful resources to assist community members, seniors and local businesses can be found on the City’s website at

Located in Southern California at the high-point between Los Angeles and Las Vegas, Victorville is the leading city for both industry and retail in the High Desert Region. Victorville is a growing, vibrant community that is home to approximately 125,000 residents and some of the area’s largest employers. Clean air, abundant mountain vistas, family-friendly recreation activities, spectacular sunsets and breathtaking night skies entice locals and visitors alike to fall in love with this city that is within a few hours of SoCal beaches, National Parks, mountain retreats, other major attractions; and less than an hour from Ontario International Airport.

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