Victorville City Hall to Reopen with Limited Public Access

By Staff Reports

(Victorville)– The City of Victorville announced plans to reopen Victorville City Hall to the community on April 5 following a closure of nearly four months. Access to City Hall will be limited, and COVID-19 safety protocols will be in place.

Walk-ins will be permitted to the City’s customer service counters for water, trash and animal licensing-related business; while appointments will be required to access all other departments in City Hall such as planning, business licensing and engineering. Appointments can be scheduled online at or by calling (760) 955-5000 starting April 5.

“We look forward to serving our community in-person again at City Hall starting April 5 and resuming the in-person connections that are such an important part of our customer service efforts,” said Victorville Mayor, Debra Jones.

As a precautionary measure, visitors will be required to wear a face covering and participate in a health screening to include a temperature reading before entering the building. Entry to City Hall will be permitted at the front of the building near the customer service counters only.

The number of visitors inside City Hall will be limited to enable social distancing. For this reason, visitors should expect to cue in line while awaiting their turn to enter the building. Markers indicating six-foot distancing have been placed on sidewalks near the entrance to aid with social distancing. Plexiglass partitions will be installed at all customer service counters to provide added protections for community members and City employees. Hand sanitizing stations will be available, and all visitors are encouraged to practice social distancing and public health hygiene to include frequent hand washing.

On April 5, the Victorville Animal Care and Control office on Amargosa Road will also open to community access; and the Victorville City Library will begin taking appointments for in-person, U.S. passport services. Passport appointments at the library can be scheduled at or by calling (760) 245-4222, ext. 3.

The City’s Recycling Drop off Center and Household Hazardous Waste Collection Center remain open with COVID-19 safety protocols in place.

The City of Victorville continues to offer its remote customer service options including web and phone bill pay and online permitting, plan and licensing submittals, which are available at

City Council Meetings will continue to be conducted via Zoom until further notice. The Council meeting schedule, agendas and Zoom meeting details are available on the City’s website at

Additional information about the City of Victorville’s response to COVID-19, its operational changes and helpful resources to assist community members, seniors and local businesses can be found on the City’s website at

Located in Southern California at the high-point between Los Angeles and Las Vegas, Victorville is the leading city for both industry and retail in the High Desert Region. Victorville is a growing, vibrant community that is home to approximately 125,000 residents and some of the area’s largest employers. Clean air, abundant mountain vistas, family-friendly recreation activities, spectacular sunsets and breathtaking night skies entice locals and visitors alike to fall in love with this city that is within a few hours of SoCal beaches, National Parks, mountain retreats, and other major attractions. Ontario International Airport is less than an hour away.

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